Terms and Conditions

Welcome to inforatravel.com By using our services, you agree to the following terms and conditions. Please read them carefully.

1. General

1.1 These Terms and Conditions govern the use of car rental and airport taxi services provided by inforatravel.com (“we”, “our”, “us”).
1.2 By booking or using our services, you agree to be bound by these Terms and Conditions.
1.3 We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

2. Eligibility

2.1 To rent a vehicle, customers must be at least 21 years old and hold a valid driver’s license recognized in Thailand.
2.2 Drivers must provide valid identification, including a passport and driver’s license, at the time of booking.
2.3 For airport taxi services, customers must provide accurate flight details and contact information to ensure timely service.

3. Booking and Payment

3.1 Bookings can be made online via our website or by contacting our customer service team.
3.2 Full payment for car rental or airport taxi services must be made at the time of booking unless otherwise agreed upon.
3.3 We accept various payment methods including credit cards, debit cards, and online transfers. All transactions are processed securely.
3.4 Prices are subject to change based on season, availability, and type of service selected. Any changes to the prices will be communicated at the time of booking.

4. Car Rental

4.1 Rental cars are available for a minimum rental period of [specify duration] hours/days.
4.2 Customers must inspect the vehicle before use and report any pre-existing damages or concerns to our team. Any damage caused during the rental period will be the customer’s responsibility.
4.3 Vehicles must be returned with the same fuel level as at the start of the rental period. A refueling fee may apply for vehicles returned with less fuel.
4.4 Smoking and pets are prohibited in all rental vehicles unless otherwise agreed in advance.
4.5 In the event of an accident or breakdown, customers must immediately notify us and follow the instructions provided.

5. Airport Taxi Services

5.1 Airport taxi bookings must be made at least [specify duration] hours in advance to ensure availability.
5.2 We are not responsible for delays caused by factors outside our control, including but not limited to traffic, weather conditions, or flight delays.
5.3 Cancellations must be made [specify duration] hours prior to the scheduled service. Failure to do so may result in a cancellation fee.

6. Insurance and Liability

6.1 All rental vehicles come with basic insurance coverage. Customers may opt for additional insurance coverage at an extra cost.
6.2 We are not liable for any personal items left in the vehicle during the rental or after the taxi service. Customers are responsible for securing their belongings.

7. Customer Responsibilities

7.1 Customers must comply with all Thai traffic laws and regulations when using our rental vehicles.
7.2 Customers are responsible for ensuring that the vehicle is operated in a safe and lawful manner at all times.
7.3 Any fines, penalties, or fees incurred during the rental period will be the responsibility of the customer.

8. Privacy Policy

8.1 We are committed to protecting your privacy. All personal data collected during the booking process is stored securely and will not be shared with third parties without your consent.
8.2 For more information, please refer to our Privacy Policy.

9. Cancellations and Refunds

9.1 Cancellations for car rental services must be made at least [specify duration] hours in advance to receive a full refund. Late cancellations may result in a partial or no refund.
9.2 For airport taxi services, cancellations made within [specify duration] hours of the booking may incur a cancellation fee.

10. Governing Law

10.1 These Terms and Conditions are governed by and construed in accordance with the laws of Thailand. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Phuket.

11. Contact Information

For any inquiries or issues regarding these Terms and Conditions, please contact us at:

Email: ussingle@gmail.com
Phone:086-2700535, 095-6070885
Address: 211/14 Moo 5  Srisunthorn  Thalang  Phuket 83110